From the first phone call to the last bit of painting, the entire Scottish team was courteous, professional, and competent. What few issues arose were taken care of immediately and without any arguing or unpleasantness. Even though we are geographically distant (about 65 miles away from their office), if we needed something they sent people down immediately. The result is a completely different look and feel to our home. We would use Scottish Home Improvements again without hesitation.
I appreciated the staff’s attitude – from start to finish it was one of cooperation and a genuine concern for getting the job done correctly. The fact that the crews would find problems that I had missed and fix them, as well as suggesting things to make the outcome better at no cost to me but more work for them tells me that Scottish is interested in doing what’s best for their customers.
Recognize Excellence – Oh, where to start?!Kim, Sandy, Joe, John, Javier, Ervin, Mason, Justin, and Robert come to mind immediately, but I thought the entire crew (both windows and siding) were exceptional. Scottish has managed to assemble a great staff!